Experience and applied AI: scale loyalty and LTV

Upgrade journeys and community, add personalization and automation on secure, integration-ready foundations so loyalty and revenue compound.

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Why growth feels harder than it should

You have demand, but experience and systems are lagging. We modernize UX and add applied AI so loyalty and revenue compound.

01

Legacy experience

Dated UX and slow flows hurt conversion and NPS.

02

Data silos

No single view of users across product, community, and CRM.

03

Governance at scale

SSO, SCIM, audit logs, and permissions block deals.

04

Slow experiments

Shipping takes too long, ROI is hard to prove.

What upgrades move the needle

Modernize experience, add applied AI, and build owned communities on secure, integration-ready infrastructure so loyalty and revenue compound.

UX Replatform

Improve flows, design system, and accessibility so conversion rises and maintenance gets easier.

Loyalty and Community

Build programs, tiers, and owned channels so advocacy grows and churn falls.

Personalization Engine

Orchestrate journeys and segments so users see relevant content at the right moment.

Recommendations

Suggest content, products, and bundles so average order value and session depth increase.

Automation Workflows

Add lifecycle, support, and ops playbooks so teams move faster with fewer manual steps.

Data and CDP Integration

Unify profiles and pipelines so marketing, product, and support act on the same truth.

Admin and Governance

Enable SSO, SCIM, roles, and audit logs so enterprise deals clear security quickly.

Experiment Platform

Use feature flags, A/B tests, and ROI dashboards so every change is measured and defensible.

How we help established teams compound growth

We modernize experience, add applied AI, and build owned communities on secure and integration ready foundations so loyalty and revenue compound.

Strategy & Ideation

We align outcomes, segments, and journeys, then map a phased roadmap with executive ready KPIs and risk controls.

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  • Segmentation
  • Journey Maps
  • KPI Framework
  • Phased Roadmap
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Digital Product Experiences

We replatform UX with a design system, faster flows, and community features that lift conversion and NPS.

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  • Design System
  • Performance
  • Accessibility
  • Community
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Technology & Transformation

We implement enterprise grade foundations like SSO, SCIM, RBAC, audit logs, and CDP or CRM integrations, plus applied AI for personalization and automation.

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  • SSO and SCIM
  • RBAC and Audits
  • CDP or CRM
  • Personalization and Automation
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Go to Market & Growth Systems

We close the loop with pricing, lifecycle programs, referrals, experimentation, and ROI dashboards that make wins visible.

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  • Pricing and Packaging
  • Lifecycle
  • Experimentation
  • ROI Dashboards
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Why Desilo?

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Creator-Economy Experts

We breathe the creator economy. We speak the language of subscriptions, community, and creator-ops so your product choices match real behavior and real revenue.

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Rapid, Agile Delivery

We move quickly without throwaway work. Short discovery, weekly demos, and usable increments that ship in weeks, not months.

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End-to-End Partnership

Strategy, design, engineering, and growth work as one team. You get one accountable partner from first idea to measurable outcomes.

Desilo team analyzing customer loyalty and LTV metrics on tablet and laptop dashboards to support brand scaling and growth

Ready to scale loyalty and LTV

Get the Experience and AI Opportunities Report to find upgrades in journeys, automation, and community that lift retention and revenue.

Exec ready insights with clear next steps.

Our Impact in Action

What Our Clients Say

"I've been working with Parthik and his team on several projects. I'm really pleased with his communication, timeliness and willingness to finish the project to complete satisfaction. I'd highly recommend the quality of his work to anyone."

John McPhail

Founder, at Cabotto

"Highly impressed with Team Desilo's work communication on point and lightning-fast delivery. I wholeheartedly recommend them!"

Victordemite

Product Manager

"Exceptional work. Parthik took what was inside my head, and turned it into a masterpiece. Easy to communicate with, highly recommended!"

Jenny Mapes

Operations Lead

Trusted by Leading Brands

Insights for Owned Growth

Frequently Asked Questions

Usually not. We phase replatforming. Start with journeys, design system, and high impact flows, then expand.

Yes. We integrate with your CDP or CRM, respect existing schemas, and map clean contracts for new services.

Yes. SSO, SCIM, RBAC, audit logs, encryption, data residency options, and documented processes aligned to SOC2 and ISO controls.

Segment level journeys and transparent controls. We minimize data, log decisions, and honor consent preferences.

Feature flags, parallel runs, and rollbacks. We scope dark launches and incremental cutovers.

We set baseline metrics and dashboards. Expect conversion lift, retention gains, LTV impact, ticket deflection, and cycle time improvements tracked by cohort.

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